How Do We Use the Information We Collect

When you become an ICEFOXES member, we ask you to fill out a form that requests your name, address and email address. ICEFOXES will NOT share data with trusted partners to help us perform statistical analysis. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Newsletter

You can conveniently manage your registration for the ICEFOXES Newsletter in the "My Account" area. you will receive regular information about new arrivals from ICEFOXES. If you no longer wish to receive news updates from ICEFOXES, you can unsubscribe in the "My Account" area of our website.

Refer-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. ICEFOXES does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google servers.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. We also use Google Analytics to analyze data from AdWords for statistical purposes.

Social Plug-ins

ICEFOXES uses so-called social plug-ins (in the following, plug-ins) of social networks such as Facebook, Twitter, Youtube, Google+, Pinterest or Instagram.

When you visit our websites these plug-ins are deactivated by default, i.e. without your intervention they will not send any data to third parties. Before you are able to use these plug-ins, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your Cookies. After their activation, a direct link to the server of the respective social network is established. The contents of the plug-in are then transmitted from the social network directly to your browser and incorporated in the website by it.

PLEASE NOTE:

• We do not ship to Paypal unconfirmed addresses, Also the P.O./A.P.O/F.P.O Box addresses, The PayPal unconfirmed address may require proper verification.
  To avoid delays in shipping, Please make sure that all orders are placed with a correct and valid name & address.
• Please note that we have no influence on the extent of the data retrieved by the social networks with their plug-ins. For information on purpose and extent of the data retrieval by the social network concerned, and about the rights and settings possibilities for the protection of your private sphere, please refer to the data protection information provided by the social network in question.
• After activation of a plug-in, the social network can retrieve data, independently of whether you interact with the plug-in or not. If you are logged on to a social network, the network can assign your visit to the Website to your user account.
• If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the plug-ins.
• You may find further information to Social Plugins at : http://www.trustedshops.com/tsdocument/audit_sample_social_plugins_de.pdf.

Site Security

All ICEFOXES employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128bit encryption SSL.

Correcting/Updating Your Personal Information

After becoming an ICEFOXES subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the ICEFOXES site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us.

• if you contact us for a particular reason,
• to receive your orders, or
• we need to contact you for administrative purposes such as winning a contest.

Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from ICEFOXES.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Your Feedback is Always Welcome

We welcome your comments and questions. about our privacy policy or anything else you might want to talk about. To contact us click here.

You can reach us via email at icefoxes@kardecgroup.com